Central Service Team

Lesley Delaney
Lesley DelaneyOperations Director

Lesley has worked for Becketts since 2001. She builds and develops the Bury support teams who work with the consultants and manages the systems and processes.

In her spare time she enjoys travel, particularly to Italy.

Mark Hall
Mark HallCompliance Director

Mark began his career in financial services in 2000 at a large national insurance company after leaving full time education. He found that he enjoyed working with all types of clients and expanded his knowledge whilst also achieving the CII Diploma in Insurance, and the Diploma in Financial Planning.

Mark joined Becketts in 2015 and supports our overall objective to provide clients with a comprehensive financial planning service that meets their individual aims.

He lives in the Bury St Edmunds area and enjoys taking part in a range of sporting activities including keeping fit.

Ellie King
Ellie KingCompliance Auditor

Ellie joined Becketts in 2022 having previously worked for DHL within the Customs & Excise team. At Becketts, she provides business support to the Compliance Director.

Away from the office she enjoys baking, socialising with friends and exploring new places.

Jessica Jones
Jessica JonesAssociate Director

Jessica joined in July 2000 and has worked in a variety of roles within Becketts from Junior Typist to Team Leader before settling into a role of Operations Manager.

Outside of work she is kept busy with her 3 boys and their various activities. When she does get a moment to herself she enjoys a good book.

Marianna Poole
Marianna PooleIT & Systems Co-ordinator

Marianna comes from a large town in North-eastern Hungary called Miskolc, famous for its steel industry and for its lovely location at the foot of the Bükk hills. She has an MA in teaching English as a second language and a BA/BSC in Economics (International Business Enterprises).

Before joining Becketts in November 2020, Marianna worked for Hewlett-Packard for 4 years as IT helpdesk agent and later as data analyst, and Booking.com. She currently supports the operations team at Becketts.

Outside of work, Marianna enjoys gardening, boating when the weather permits, or planning and enjoying hiking trips.

Ellen Chapman
Ellen ChapmanBusiness Support

After returning to education in 2015, Ellen discovered her passion for learning. She went on to complete a degree in History & English Literature in 2019 and then spent just over two and a half years working for the Civil Service in an administrative role.

In her spare time, Ellen enjoys reading and spending time with her family.

Caroline Southgate
Caroline SouthgateHR Manager

Caroline joined Becketts in 2001 as PA to the Chairman and Managing Director. She became responsible for HR in 2015 and became Becketts HR Manager in 2020. She passed the CIPD Level 3 Foundation Certificate in Human Resource Practice in 2017.

Out of work, Caroline is busy with her son and is a leader at her local Cub Scout group.

Liz McNeish
Liz McNeishHR Support

Liz began working at Becketts in 1997, primarily in a sales support role along with five years spent organising and managing events. When not in the office Liz cooks, swims, walks and bikes as much as possible, and she loves to spend as much time as possible with her two young grandsons and huge extended family.

Rebecca Ellis
Rebecca EllisHR Project Manager

Rebecca joined Becketts in October 2022, as HR Project Manager. Rebecca has over 20 years’ experience of Human Resources and is a Chartered member of the Institute of Personnel and Development. She is passionate about helping people to be the best they can be and finding solutions to business challenges.

She enjoys travelling, ballroom and Latin American dancing, gardening, and socialising with family and friends.

Philip James
Philip JamesMarketing Manager

Philip’s career in marketing began in 1990 at a marketing agency and he has worked in a variety of different roles covering all marketing disciplines.

He joined Becketts in 2013 and has completed the CII’s Diploma in Regulated Financial Planning.

Outside of work, Philip enjoys walking and any kind of travel.

Claire Cross
Claire CrossHead of Finance

Claire joined Becketts in 1997 and has worked in variety of different finance roles before becoming Head of Finance. Claire is AAT qualified and is part way through studying the CIMA qualifications.

Outside of work, most of Claire’s time is taken up with her two little boys. When she does have some down time, she likes to relax by socialising with friends & touring the countryside in the family’s trusty campervan!

Amy Grayson
Amy GraysonSenior Finance Support

Amy joined in February 2016 from a background in administration. She took on a Finance support role in December 2016 and is currently completing the AAT accounting qualification.

In her free time, she likes to socialise with friends, go to Zumba and take her large dog for walks.

Jennifer Osbourne
Jennifer OsbourneBusiness Intelligence Manager

Jennifer joined Becketts in November 2019 in the Operations team and is currently studying towards the CIMA qualification. Outside of work she enjoys taking her dog on long walks through the forest

Harry Loftus
Harry LoftusBusiness Intelligence Lead

Harry joined Becketts in October 2021 after graduating from the University of Lincoln with a degree in Business Studies the previous year. He joined the Operations team as Business Support and is keen to set about his career in financial services, supplementing his career and knowledge with professional qualifications along the way.

Outside of work Harry is a big football fan, following his local non-league team weekly, home and away. He is also an avid film photographer, so traveling and exploring new places is particularly exciting.

Brad Sandry
Brad SandryBusiness Intelligence Support

Previously to joining Becketts, Brad graduated from the University of Suffolk where he spent three years studying Applied Sport. His previous job was at West Suffolk Hospital aiding the Outpatients department.

Outside of work, Brad is a huge football fan which involves playing twice a week as well as watching as many live games as possible. He also enjoys playing golf and many other sports. Music is also a great passion of Brad’s and he goes to many music festivals and events.

Jo Stewart
Jo StewartBusiness Support

Jo joined Becketts in May 2023 having previously worked across a variety of sectors including finance in Canary Wharf for a well-known bank, as an administrator at Cambridge Assessment, and more recently, invoicing for a local tyre recycling company.

Jo loves reading, swimming, walking, and generally keeping active (she’s currently addicted to her hula hoop). Jo lives in Norfolk so she has plenty of walking and exploring opportunities on her doorstep. She loves being in her garden with a good book in the sunshine and recently taught herself to crochet for the dark winter evenings. Jo looks forward to holidays and travelling, exploring new places home and abroad, and precious time spent with her family.

Joe Mason
Joe MasonBusiness Support

Before joining Becketts Joe worked for HMCTS at the Bury St Edmunds Family Court as a civil servant for three and a half years from 2019 until the summer of 2023. Before that Joe studied Geology for 3 years at the University of Hull between 2015 and 2018.

In his spare time, Joe enjoys playing football twice a week and is a massive Manchester United fan! He also enjoy music and going to various gigs and festivals alongside watching movies and gaming every so often!

Michelle January
Michelle JanuaryFront Office Co-ordinator

Michelle has lived in and around Bury St. Edmunds for the last 30+ years and is a mum to daughter Mia and son Kieran.

She first started with Becketts way back in the early 90s, working as a typist and doing various office admin work. Through the years she progressed and had various roles in the insurance broking sector, including MD’s PA, and dabbled in the technical side as a Commercial Account Handler for small businesses. After 30 years of being in an office role she decided to leave and do something completely different, going to Centre Parcs as part of the housekeeping team. Eventually, Michelle became self employed doing the cleaning for herself. She has now returned to Becketts as Front of House Co-ordinator, and she says it feels like she has never been away: “An amazing company to work for and the people I work with are equally amazing.”

Michelle’s spare time is mostly taken up being a mum but she loves listening to 80s music (sorry not sorry!), going for a nice long walk on the beach on a sunny summer’s day or evening, or in amongst nature.